Convert a comment into a private message?
Hello,
I guess this is possible, but can you help me:
- how to convert (as admin) the comment of a user in a topic into a separate private message?
(when this is in fact a personal question, and not really related to the topic)
Thanks.
Hello, just click on "Convert to message" link on the comment and select helpdesk forum. After that you can continue private discussion with him.