Urgent : Tried to Upgrade Plan - Now Locked out of Admin Console

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  • updated
  • Fixed

I tried to upgrade my plan to a higher one, and now I am locked out of the administration console completely. This is extremely urgent for us.

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Vladimir Mullagaliyev co-founder
  • Answer
  • Fixed

Resolved.

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Vladimir Mullagaliyev co-founder
  • Answer
  • Fixed

Resolved.

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Ciel

Can you tell me what the cause was, so I do not make the same mistake again?

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Vladimir Mullagaliyev co-founder

Your project created by another user and you have no rights to manage project.

In your old plan this rights not applied. In the new plan this rights works.

We gave you access to the project management.

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Ciel

Thank you.

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Ciel

Unfortunately this still seems to be broken. I changed the email address linked to my facebook account,  even after adding the new address to the "Staff" section, and it removed the admin console again. Is there a way to fix this?

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Ciel

I have moved the bug to a new topic to make it easier for you.

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Vladimir Mullagaliyev co-founder
Quote from Ciel

Unfortunately this still seems to be broken. I changed the email address linked to my facebook account,  even after adding the new address to the "Staff" section, and it removed the admin console again. Is there a way to fix this?

Do you have a new account? (Amelia)

We have applied permissions to Amelia. Normally, other admin from your project can do it.

You had to give rights to the user, and then go out of the session and then go