I am going through the proces of categorizing & tagging a number of our stories. In parallel, one of our engineers is using your API to help prepare an export. This is producing unexpected and problematic behaviour

Avatar
  • updated
  • Started

including: language change from English to Russian

- # of ideas is erratically increasing (ie. from ~500 to ~750)

- ideas that were appearing as categorized, are no longer in a category (very problematic) - seems to be fluctuating and inconsistent

- drop down menues misbehaving / acting buggy


Any help is appreicated, we have to bang this out in a short period of time and going through 500 stories once is more than enough timespend. Please help, thank you.


Pinned replies
Avatar
Sergey Stukov co-founder
  • Answer
  • Started

At this moment all topics that was previously categorised is on its place.


We are upgrading our count recalculating mechanism to remove duplicate counting issues.

Avatar
Sergey Stukov co-founder
Quote from mominshakh

when I click to view all uncategorized stories, I can see that there are ~200 but I see the message: "No Feedback"

Please post your query in the dedicated topic and provide more details.

Avatar
mominshakh
Quote from donna

Update: Alternatively, when I click to view all uncategorized stories, I can see that there are ~200 but I see the message: "No Feedback"




when I click to view all uncategorized stories, I can see that there are ~200 but I see the message: "No Feedback"

Avatar
Sergey Stukov co-founder
  • Answer
  • Started

At this moment all topics that was previously categorised is on its place.


We are upgrading our count recalculating mechanism to remove duplicate counting issues.

Avatar
donna

Got it - thanks, what about the other items?  Specifically the stories that were categorized but are now not, any thoughts there?

Avatar
Vladimir Mullagaliyev co-founder
Quote from donna

Update: Alternatively, when I click to view all uncategorized stories, I can see that there are ~200 but I see the message: "No Feedback"



Donna, on your screenshort I see other filters enabled: status: opened, tags:Reporting.
You have no uncategorized feedback with opened status and "Reporting" tag.
Disable tag filtering.


Avatar
donna

Example of story that I have already categorized but now appears to be uncategorized:

http://tribehr.userecho.com/topic/121575-notes-on-the-applicant-files-should-be-deletable/

Avatar
donna

Update: Alternatively, when I click to view all uncategorized stories, I can see that there are ~200 but I see the message: "No Feedback"



Avatar
donna

Update re: item #2 -  number of ideas categorized keeps changing when it shouldn't, ie. ~187 to ~400