Pivotal Tracker Integration

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  • updated
  • Completed
integrate with the pivotaltracker.com API so that the developers can work on tickets there, and Business analysts or the developers can respond to the customer here.
Integration
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Sergey Stukov co-founder
  • Answer
  • Completed
We released 1st version of Pivotal integration.
Follow next steps to setup integration:
1) Open Project->Configure integrations in pivotal tracker
2) Select Other in exteral tools integrations
3) Create import source, look at screenshot

4) Now it's possible to open UserEcho panel click on More->UserEcho


5) Just drag and drom needed feedback

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DanPatey
We need a way to send feedback information from UserEcho to Pivotal. My company has 100,000 users and this is the only thing preventing us from switching to UserEcho from ZenDesk. Can I get more information on this integration?
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Sergey Stukov co-founder
Quote from DanPatey
We need a way to send feedback information from UserEcho to Pivotal. My company has 100,000 users and this is the only thing preventing us from switching to UserEcho from ZenDesk. Can I get more information on this integration?
We started investigation, seems that's easy way to do initial intergration

After integration. You will be able to import needed feedback via drag & drop in the pivotal interface.
Will update this topic soon.
Avatar
Sergey Stukov co-founder
  • Answer
  • Completed
We released 1st version of Pivotal integration.
Follow next steps to setup integration:
1) Open Project->Configure integrations in pivotal tracker
2) Select Other in exteral tools integrations
3) Create import source, look at screenshot

4) Now it's possible to open UserEcho panel click on More->UserEcho


5) Just drag and drom needed feedback

Avatar
Sergey Stukov co-founder
Quote from DanPatey
We need a way to send feedback information from UserEcho to Pivotal. My company has 100,000 users and this is the only thing preventing us from switching to UserEcho from ZenDesk. Can I get more information on this integration?
We finished first version of pivotal tracker integration.
Feel free to evaluate and suggest new features.
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Eric Gerlach
Does this work with Private forums?  If not, is there any way we could make it work with Private forums?