API - service Hooks/Events does not work

Avatar
Julien
  • updated
  • Fixed

Hello,

When I execute the service

https://{My Company}.userecho.com/api/v2/hooks.json?access_token={myToken}

it works


When I execute the service

https://{My Company}.userecho.com/api/v2/hooks/events.json?access_token={myToken}

I receive an error 500 with no explanation


When I create a hook for "topic.status_changed" as stated in the knowledge base http://feedback.userecho.com/topics/7887-webhooks/,

I receive a

"Unknown event name:topic.status_changed"


I want to trigger a hook when the actual topic's status changes. What do I do wrong?


Thanks a lot for your help

Julien

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Satisfaction mark by Julien 8 years ago

Perfect, thanks for your quick response and fix

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Pinned replies
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0
Vladimir Mullagaliyev co-founder
  • Answer
  • Fixed

Hello Julien,


1. We've fixed v2/hooks/events.json. Try again and you will see the list of available events.

2. The event topic.status_changed is deprecated. We've corrected our article. Instead of this use comment.created and check if comment has topic_status information.


P.S.: You do not need to use API to create webhooks. Webhooks are available from your Project settings->Integrations->Website->Webhooks.


Thank you for your request.

Replies 1
Avatar
0
Vladimir Mullagaliyev co-founder
  • Answer
  • Fixed

Hello Julien,


1. We've fixed v2/hooks/events.json. Try again and you will see the list of available events.

2. The event topic.status_changed is deprecated. We've corrected our article. Instead of this use comment.created and check if comment has topic_status information.


P.S.: You do not need to use API to create webhooks. Webhooks are available from your Project settings->Integrations->Website->Webhooks.


Thank you for your request.


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