Using live chat with third party
Our support agents want to provide live chat while on their Android phone. Is there a third party chat agent that we can use to get alerts when someone initiates a chat with us? And keep the discussion on that third party? It's tough using the chat on the mobile browser and getting alerts, continuing to chat... Thanks!
How would you rate the customer service you received?
Satisfaction mark by Jay EG 6 years ago
Add a comment about quality of support you received (optional):
You can use any XMPP client http://xmpp.org/software/clients.html