Using live chat with third party
Our support agents want to provide live chat while on their Android phone. Is there a third party chat agent that we can use to get alerts when someone initiates a chat with us? And keep the discussion on that third party? It's tough using the chat on the mobile browser and getting alerts, continuing to chat... Thanks!
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Satisfaction mark by Jay EG 7 years ago
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You can use any XMPP client http://xmpp.org/software/clients.html