Great Team, Great Service
UserEcho is an amazing service. Far better than UserVoice, GetSatisfaction, etc. What's more, the team behind it are great people. I can't recommend this service enough! I use this as a blog and support page in conjunciton and I honestly think it's one of the best services available today.
Is the development still ongoing? Last entry at http://feedback.userecho.com/topics/6870-userecho-changelog/ is 5 months old, blog post 1 year ago. Pages footer says copyright 2016.