Do not send notification emails to admin account
we just paid for UserEcho and issues are being created and worked on. The admin account the company uses to pay for UserEcho recieves all the notifications and this is annoying to our IT department.
How can I switch Email notifications off for
1. admin account?
2. individual Support Agent accounts?
You are able to change notification settings for any account (Support Agent, Administrator, User, etc.). Open the "Account settings", then "Notifications", then unsubscribe all notifications for the account.