Securing the Customer Portal during beta testing

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jim
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Hi 


We are an early stage tech startup with two small rounds of funding under our belt. We are pre-mvp and are looking to start beta-testing in the next month or two.


We're looking for a support platform that will take us through beta to mvp and beyond. In beta we need to be able to secure the customer support portal with a password, this would include the knowledge base etc. Once beta is over we would remove this feature to allow access to anyone. 


Does User Echo  have this feature?


Cheers.


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Vladimir Mullagaliyev co-founder
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Hello Jim, 

You are able to set up privacy for forums and Knowledge Bases. Once you set up the forum as a private only users with specific emails will be able to access the forum (or Knowledge Base).

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Vladimir Mullagaliyev co-founder
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  • Answered

Hello Jim, 

You are able to set up privacy for forums and Knowledge Bases. Once you set up the forum as a private only users with specific emails will be able to access the forum (or Knowledge Base).


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