SSO Direct To Ticket Link
I'm using SSO link to link my users to the community page. Is there a way to link them via sso directly to a page to create a Helpdesk ticket. I get a lot of feedback on people having a hard time directly creating a ticket and this would make it easier to create a link on my page that says "New Help Desk Ticket". Something like - community.userecho.com?sso_token=xxxxx&newticket or the like?
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Satisfaction mark by James 5 years ago
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Here is two way to do your task:
1. Use UserEcho widget on you website. Users will be able to leave their request directly from your website.
2. Just add to your link one of the following parameters: