SSO Direct To Ticket Link
Hi,
I'm using SSO link to link my users to the community page. Is there a way to link them via sso directly to a page to create a Helpdesk ticket. I get a lot of feedback on people having a hard time directly creating a ticket and this would make it easier to create a link on my page that says "New Help Desk Ticket". Something like - community.userecho.com?sso_token=xxxxx&newticket or the like?
Thanks,
James
How would you rate the customer service you received?
Satisfaction mark by James 7 years ago
Add a comment about quality of support you received (optional):
Hello James,
Here is two way to do your task:
1. Use UserEcho widget on you website. Users will be able to leave their request directly from your website.
2. Just add to your link one of the following parameters: