change type of posted topic
Hello,
Is there a way in the agent interface for the admin to convert a whole topic (for instance a "Question") into another type (for instance "Bug")?
A typical use case could be if the admin realizes that the user question raised a bug.
Regards.
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Satisfaction mark by Ryann 7 years ago
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Hi Ryann,
Jist click "Edit" button.
Then you will be able to change the topic type.