Right place for feedback on UserEcho translation tool?

Ryann

11 years ago
updated 11 years ago
Answered

Hello,

UserEcho is a really great piece of software.

The use of CollabTrans to manage multilanguage translations is great.

But where is the right place for feedback about using this tool for UserEcho?

While there is a lot of activity here, is seems that there is no more answers on http://feedback.collabtrans.com ...

Is it better to open topics directly here on UserEcho multilanguage catagory?

How would you rate the customer service you received?

Satisfaction mark by Ryann 10 years ago

OK, your answer is clear.But unfortunately, the users seem not to get any answer to their feedbacks on "CollabTrans" for almost a year... That's not so clear.

Add a comment about quality of support you received (optional):

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Vladimir Mullagaliyev co-founder

11 years ago
Answer
Answered

Hi Ryann.

if you want to leave feedback about "CollabTrans" the right place is http://feedback.collabtrans.com

If you have feedback about "UserEcho" and translation errors in our project - http://feedback.userecho.com

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Replies 2

Oldest first
Newest first Oldest first

11 years ago

Hi!

OK, then I encounter a strange behavior with some French translations of UserEcho. For (rare) strings, I can save & commit... But when I leave the file and come back, it is not saved & commited and the previous translation is still there... Sometimes with me as author, which is not even true ;-)

Examples:

"Staff"

"Deny"

"Feedback"

...

I noticed that is some cases the "right" translation I entered is mentioned in alternative translations, as "Imported. Vote for it". But I can't vote for it either!

And "1 hour ago" (with Plural alternative) can even not be edited since there is no input fields for those 2 particular strings!!!...

Is there something in the UserEcho string files that make Collabtrans ignore the modifications? Of course examples are hard to find (since you must remember you had changed it before! But there is likely to exist more than those 3 examples).