Setting Default status for a custom Topic

Avatar
Ojass Narawane
  • updated
  • Answered
Hello, I created a custom topic type called wishes and set 3 statuses for the same. When I make a posting no default status is assigned to it. However, when the default 'Ideas" topic was active, every new posting used to be given a status 'Under Review' by default.
In the same way can we set a default status for a custom topic we created?

Thx!

How would you rate the customer service you received?

Satisfaction mark by Ojass Narawane 10 years ago

Add a comment about quality of support you received (optional):

Pinned replies
Avatar
0
Vladimir Mullagaliyev co-founder
  • Answer
  • Answered
Hello Ojass,
Do you mean "Status of the first reply" ? You can setup it here https://applewishlist.userecho.com/settings/feedback/42513/setup/



Replies 3
Avatar
0
Vladimir Mullagaliyev co-founder
  • Answer
  • Answered
Hello Ojass,
Do you mean "Status of the first reply" ? You can setup it here https://applewishlist.userecho.com/settings/feedback/42513/setup/



Avatar
0
Ojass Narawane
Hey Vladimir, Thank you for your reply.
No, actually I wanted to ask, how do I assign a default "Under Review" status when someone adds a new idea.
Im trying now and there is no status applied to a new idea, I need to manually assign one.

Thanks!

Avatar
0
Vladimir Mullagaliyev co-founder
Quote from Ojass Narawane
Hey Vladimir, Thank you for your reply.
No, actually I wanted to ask, how do I assign a default "Under Review" status when someone adds a new idea.
Im trying now and there is no status applied to a new idea, I need to manually assign one.

Thanks!

You cannot set default status for a new topic. New topic has no status at all, because it new :)
You can set default status for first reply only. Sorry.

Customer support portal powered by UserEcho