Tickets created by email doesn't trigger topic.created in Webhooks
Hi,
This is Andrés from Scrapinghub Support Team. We are testing Webhooks with tickets created by email but see that it doesn't trigger topic.created hook. Is this because they are created as Questions? Or maybe you haven't added those triggers to email tickets?
Thank you in advance.
This is Andrés from Scrapinghub Support Team. We are testing Webhooks with tickets created by email but see that it doesn't trigger topic.created hook. Is this because they are created as Questions? Or maybe you haven't added those triggers to email tickets?
Thank you in advance.
How would you rate the customer service you received?
Satisfaction mark by Andrés Pérez-Albela H. 10 years ago
Thank you!
Add a comment about quality of support you received (optional):
Thank you! Could trigger it now.