Statistics > Overview not displaying

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Ryann
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  • Answered
Hello,
Quite everytime, when entering the Agent Interface, and displaying the "Statistics > Overview" page, the graphics take a long long long time to display (the wheel turns turns turns) without any result.
Most of the time, I switch to "Staff Activity" and come back to "Overview"... And miracle: the graphics appear immediately.

Is there a bug? Or is it just a (very frequent) chance?

How would you rate the customer service you received?

Satisfaction mark by Ryann 10 years ago

Great!Recent uses showed me that it really improved the reactivity of the display.Thank you very much.

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Vladimir Mullagaliyev co-founder
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Quote from Ryann
OK, I understand.
Asynchronous display after Google API calls could be a nice workaround.
We are caching Google Analytics data now.
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Sergey Stukov co-founder
  • Searching answer
Overview section call Google API to get some data about community pageviews, due to Google API calling rate limit this can cause timeouts, so we considering about do API calls with Google asynchronously or completely replace pageviews stats to our internal mechanism.
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Ryann
OK, I understand.
Asynchronous display after Google API calls could be a nice workaround.
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0
Vladimir Mullagaliyev co-founder
  • Answer
  • Answered
Quote from Ryann
OK, I understand.
Asynchronous display after Google API calls could be a nice workaround.
We are caching Google Analytics data now.

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