Widget can submit only once

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  • updated
  • Fixed

When my user clicks on the Feedback tab, they get widget. Then they can submit new feedback after which they see a small confirmation screen. This is all good. The user closes the widget.


Later, the user wants to submit some new feedback... but on clicking the Feedback tab again, they still just see the small confirmation screen and cannot return to the search/feedback form again. The only option is to reload the page.


I think that re-showing the same confirmation is ok, but it should have a clear link saying something like 'search again'.

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Satisfaction mark by Richard Sawyer 8 years ago

Thanks Sergey :)

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Pinned replies
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Sergey Stukov co-founder
  • Answer
  • Fixed

We've added a "Go back" link and footer to the widget's last page.No it looks like this:


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Sergey Stukov co-founder
  • Planned

Thanks for the explanation, we will update confirmation screen with the way to leave new feedback.

Avatar
Sergey Stukov co-founder
  • Answer
  • Fixed

We've added a "Go back" link and footer to the widget's last page.No it looks like this: