What are tags for?

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Marius Synowiec
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I added some tags to my knowledge base, but i dont really know how to use them. The search function doesnt find the tags and i dont see an option to sort topics by tags. So what is the benefit of tags?

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Satisfaction mark by Marius Synowiec 9 years ago

ok, thanks for fast help!

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Vladimir Mullagaliyev
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Hello Marius.

For regular forums:
If you click to topiclist header or "browse all" link on Dashboard (main view) a TopicList view will be opened.

I see that you've added tags to the knowledge base. The same view will be opened if you click on a category from knowledge base.


This is link to the topiclist view for your categories https://carisolutions.userecho.com/list/34379-maschek-knowledge-base/

Then in this view you are able to filter topics by tags https://carisolutions.userecho.com/list/34379-maschek-knowledge-base/


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Vladimir Mullagaliyev
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  • Answered
Hello Marius.

For regular forums:
If you click to topiclist header or "browse all" link on Dashboard (main view) a TopicList view will be opened.

I see that you've added tags to the knowledge base. The same view will be opened if you click on a category from knowledge base.


This is link to the topiclist view for your categories https://carisolutions.userecho.com/list/34379-maschek-knowledge-base/

Then in this view you are able to filter topics by tags https://carisolutions.userecho.com/list/34379-maschek-knowledge-base/