"attachment" not translated to english
We're using the new helpdesk tickets creation via email and I noticed that the "Attachment" word is not translated to English, it says: Вложения
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Vladimir Mullagaliyev co-founder
All language's keys are English.
Looks like your ticket was converted to Russian.
We've disabled translation for this part and it will be always English. We are going to fix problem for other languages soon.
Looks like your ticket was converted to Russian.
We've disabled translation for this part and it will be always English. We are going to fix problem for other languages soon.
Thanks, I have left only English enabled in the project settings and that fixed the problem. Is there a place where I can change the language of an existent ticket?
Vladimir Mullagaliyev co-founder
The ticket language is the same as your helpdesk forum language (EN) now.
The ticket language is the same as your helpdesk forum language (EN) now.
I still see "Вложения" here (note that it's a private link):http://support.scrapinghub.com/topic/519684-/
Vladimir Mullagaliyev co-founder
I still see "Вложения" here (note that it's a private link):
http://support.scrapinghub.com/topic/519684-/
This topic is old. You are able to edit and change label to "Attachments".http://support.scrapinghub.com/topic/519684-/
It should be OK for new topics.
Looks like your ticket was converted to Russian.
We've disabled translation for this part and it will be always English. We are going to fix problem for other languages soon.