Different counts for Visits and Pageviews
In the statistics overview of the agent interface, two counts seem strange: Visits and Pageviews.
- for both these counts, when you hover the graph line, you can read a certain value (lets say "Visits: X")
- but when you click on that node, it displays a table detailed by country... And the total of visits per country result (most of the time) in more than the global value X, on the node above...
How would you rate the customer service you received?
Satisfaction mark by laboxideale 9 years ago
Add a comment about quality of support you received (optional):