Unable to insert an image as a reply

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Wendy Kelley
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  • Answered

I am unable to insert an image as a reply to a customer.  I click on the image icon after hitting reply and the screen comes up to ask me to go get the image.  When I go to click on it I see a hand, but it doesn't go anywhere.  I just get a cursor. How can I insert an image here?

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Vladimir Mullagaliyev co-founder
  • Answer
  • Answered

Hello Wendy.

We have fixed the issue in IE8.

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Sergey Stukov co-founder
  • Searching answer

We located this issue, it's happens with ie8 browser, will apply fix soon.

At this moment you can use firefox,chrome or safari to insert image.

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Vladimir Mullagaliyev co-founder
  • Answer
  • Answered

Hello Wendy.

We have fixed the issue in IE8.


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