JIRA integration
I would like some kind of API support to either automatically transfer a suggestion that has over <x> votes into the JIRA issue tracking system, or a one-click-button to add the 'current' suggestion into JIRA.
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Replies 10
Sergey Stukov co-founder
We happy to introduce our new feature, UserEcho's JIRA integration.
For customers that use UserEcho for feedback and JIRA for development tracking, our integration provides seamless two-way communication between support and engineering. Community admins can easily escalate a topic to JIRA as a new issue and all comments made on the JIRA issue and UserEcho topic are synchronized.
Sergey Stukov co-founder
We happy to introduce our new feature, UserEcho's JIRA integration.
For customers that use UserEcho for feedback and JIRA for development tracking, our integration provides seamless two-way communication between support and engineering. Community admins can easily escalate a topic to JIRA as a new issue and all comments made on the JIRA issue and UserEcho topic are synchronized.
Hi,
I added a test JIRA project. The integration works really well thanks.
The problem I have right now, is that I removed the test JIRA project, and added our new production version, but I cant find a way to re-map UserEcho to our new production JIRA project?
Can you please advise?
Thanks,
Robin
I added a test JIRA project. The integration works really well thanks.
The problem I have right now, is that I removed the test JIRA project, and added our new production version, but I cant find a way to re-map UserEcho to our new production JIRA project?
Can you please advise?
Thanks,
Robin
Vladimir Mullagaliyev co-founder
Hi,
I added a test JIRA project. The integration works really well thanks.
The problem I have right now, is that I removed the test JIRA project, and added our new production version, but I cant find a way to re-map UserEcho to our new production JIRA project?
Can you please advise?
Thanks,
Robin
Hi,I added a test JIRA project. The integration works really well thanks.
The problem I have right now, is that I removed the test JIRA project, and added our new production version, but I cant find a way to re-map UserEcho to our new production JIRA project?
Can you please advise?
Thanks,
Robin
Are you looking for this page? https://warewolf.userecho.com/settings/features/ji...
No, I have that page thanks.
We set up a test Jira project which I linked our UserEcho account to, but the test project has been deleted, and I can't see how to link our UserEcho account to our production Jira project.
I specified the Jira project initially, but I cant change it now, so I cant link the two services.
We set up a test Jira project which I linked our UserEcho account to, but the test project has been deleted, and I can't see how to link our UserEcho account to our production Jira project.
I specified the Jira project initially, but I cant change it now, so I cant link the two services.
Sergey Stukov co-founder
We pointed to Button, when you click it you will be able to change your JIRA account settings.
https://warewolf.userecho.com/settings/features/jira/
https://warewolf.userecho.com/settings/features/jira/
Vladimir Mullagaliyev co-founder
No, I have that page thanks.
We set up a test Jira project which I linked our UserEcho account to, but the test project has been deleted, and I can't see how to link our UserEcho account to our production Jira project.
I specified the Jira project initially, but I cant change it now, so I cant link the two services.
On this page https://warewolf.userecho.com/settings/features/jira/ click "Setup account" and change your JIRA account settings.We set up a test Jira project which I linked our UserEcho account to, but the test project has been deleted, and I can't see how to link our UserEcho account to our production Jira project.
I specified the Jira project initially, but I cant change it now, so I cant link the two services.
We happy to introduce our new feature, UserEcho's JIRA integration.
For customers that use UserEcho for feedback and JIRA for development tracking, our integration provides seamless two-way communication between support and engineering. Community admins can easily escalate a topic to JIRA as a new issue and all comments made on the JIRA issue and UserEcho topic are synchronized.