Email ticketing not working
We have support@gymforgeeks.net. We plan receive the emails on this account but is doesn't seem to forward to the default Userecho email.
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Replies 5
Sergey Stukov co-founder
You need to setup forwarding.
Forward emails from support@gymforgeeks.net to support@gymforgeeks.userecho.com
Seems that your domain use google apps to manage email, in this case try to use this tutorial.
https://support.google.com/mail/answer/10957
Forward emails from support@gymforgeeks.net to support@gymforgeeks.userecho.com
Seems that your domain use google apps to manage email, in this case try to use this tutorial.
https://support.google.com/mail/answer/10957
You need to setup forwarding.
Forward emails from support@gymforgeeks.net to support@gymforgeeks.userecho.com
Seems that your domain use google apps to manage email, in this case try to use this tutorial.
https://support.google.com/mail/answer/10957
I confirm that it seems to be a bug. I spoke to Namecheap and they modified it and said "Can you please check if email was delivered to support@gymforgeeks.userecho.com?" I checked Helpdesk and nothing. Forward emails from support@gymforgeeks.net to support@gymforgeeks.userecho.com
Seems that your domain use google apps to manage email, in this case try to use this tutorial.
https://support.google.com/mail/answer/10957
Current case: support@gymforgeeks.net >> support@gymforgeeks.userecho.com
I told them about UserEcho ticketing and they said "You sure their mail service is functioning?" It doesn't seem to go through as they sent a test message. Mail provider receives it, but not forwarded as a ticket.
You need to setup forwarding.
Forward emails from support@gymforgeeks.net to support@gymforgeeks.userecho.com
Seems that your domain use google apps to manage email, in this case try to use this tutorial.
https://support.google.com/mail/answer/10957
Mike had sent the test email and it did not work.Forward emails from support@gymforgeeks.net to support@gymforgeeks.userecho.com
Seems that your domain use google apps to manage email, in this case try to use this tutorial.
https://support.google.com/mail/answer/10957
Sergey Stukov co-founder
We found and fixed issue related to email processing and your account, it should works now. Check your "Agent interface" for incoming "test" tickets.
Forward emails from support@gymforgeeks.net to support@gymforgeeks.userecho.com
Seems that your domain use google apps to manage email, in this case try to use this tutorial.
https://support.google.com/mail/answer/10957