Are you planning on integrating a knowledge base
Will there be a knowledge base for our users. So that they can also get the info they need from the knowledge base, without having to ask a question ?
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Sergey Stukov co-founder
All answered topics becomes part of knowledge base. When new user start to leave new answer system search through existing topics and try to find instant answer. You can create topics yourself.
Sergey Stukov co-founder
We have launched knowledge base feature, here is detailed info how to configure it for your community http://feedback.userecho.com/topic/268258-how-to-create-knowledge-base-faq-for-your-community/
All answered topics becomes part of knowledge base. When new user start to leave new answer system search through existing topics and try to find instant answer. You can create topics yourself.