(Another) typo in Jira Integration

  • updated
  • Fixed
When UserEcho posts comments in Jira issues, there is a typo in the template it uses.

Note in the attached image that "Autor: Luke Chavers" should read "Author: Luke Chavers".

It would also be nice if the author also had a designation of "Agent" or "User". For example: "Luke Chavers (Agent)"

Vladimir Mullagaliyev
  • Answer
  • Fixed
Hello Luke,
Thank you for a typo report. We've fixed it.

Also we've added "staff position" to the user's name if exists. You can add "positions" for all of your agents in your Project Settings->Users->Support agents.
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