(Another) typo in Jira Integration
When UserEcho posts comments in Jira issues, there is a typo in the template it uses.
Note in the attached image that "Autor: Luke Chavers" should read "Author: Luke Chavers".
It would also be nice if the author also had a designation of "Agent" or "User". For example: "Luke Chavers (Agent)"
Note in the attached image that "Autor: Luke Chavers" should read "Author: Luke Chavers".
It would also be nice if the author also had a designation of "Agent" or "User". For example: "Luke Chavers (Agent)"
Thank you for a typo report. We've fixed it.
Also we've added "staff position" to the user's name if exists. You can add "positions" for all of your agents in your Project Settings->Users->Support agents.