Can the widget search box also bring up Knowledge base articles?

  • обновлен
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Currently, the slide out widget only brings up Most Rated Suggestions, but no articles in the knowledge base that might be applicable.

Can this be enhanced?
Vladimir Mullagaliyev
  • Ответ
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Hello,
Sure, we have added the Knowledge base panel to your widget. 
Also your search field will be search knowledge base's topics too.

You are able to add/delete/customize any modules here https://ticketpros.userecho.com/settings/customize...

To customize your widget just select View:widget.
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