Great product, responsive customer service

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Congratulations on creating a great product and offering it at a very reasonable price point. I was previously using IdeaScale. I'm sure their team has many more resources than UserEcho, but there is really no comparison.

UserEcho is much easier to configure and administer, and the user interface is better for the end user. I love that you actively make changes to improve the product, and many of the changes happen the very same day they are requested. It's truly impressive, and something that working with a small team allows you to do. UserEcho is truly a unique product in the ideation marketplace, and I am excited to finally roll it out to the community I am working with.