Can we pull user email address and user ID from our API so that people don't need to sign up or sign in to userecho when they submit a support ticket?

  • updated
  • Answered

Hi there,

We are looking to migrate from UserVoice.

We don't want our users to sign up again or sign in to support especially when they have already signed into our platform. Is there a way to integrate userecho into our domain but log in people automatically with thier email?

Pinned replies
Sergey Stukov
  • Answer
  • Answered

Seems that you need to setup Single sign-on

Find out detailed info here https://vaultoro.userecho.com/settings/features/sso/

Sergey Stukov
  • Answer
  • Answered

Seems that you need to setup Single sign-on

Find out detailed info here https://vaultoro.userecho.com/settings/features/sso/

Sergey Stukov

Note that you can send us:

API_KEY and API_SECRET to the UV API

http://app.uservoice.com/admin/clients#/api

And we will perform migration


Sergey Stukov

Send it to the support@userecho.com

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Sergey Stukov

Hello Jeff, we have added bitcoin support!