Knowledge base not showing articles to secondary user
I created a knowledge base, and made another user... this user can not see the articles in the knowledge base, but can see that there is a knowledge base. Just not articles. How do I fix this?
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Satisfaction mark by Pamela Rodriguez 7 years ago
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When you add a new article it has a state "DRAFT". We do it because usually you do correction in an article before publication.
When article is ready you publish it for users.