Dont hide url of ticket
It is not possible to share a tciket from helpdesk system directly because you mask the url. Please do dedicated urls with ticket id in, so that it can be shared to the team when discussing and such..
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Satisfaction mark by Rune Mai (spiir) 7 years ago
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If you would like to get a link of topic just click right button on the topic header, then "Copy Link Location".