Widget Javascript listeners

Avatar
Joseph Sutton
  • updated
  • Answered

I have this problem with the widget - whenever users click on "Go back" after submitting a new topic, the entire interface disappears rather than goes back. I know how to reload the iframe itself, but am wondering if there are any specific listeners I am missing (either in documentation, or code) for this interface; e.g. "go_back_clicked", "on_topic_submit", etc.


Are there any ideas gearing towards implementing this at all in the future?

How would you rate the customer service you received?

Satisfaction mark by Joseph Sutton 9 years ago

Fast response, and even faster resolution - I'm at a loss for words for how awesome the service is here at UserEcho. Thank you!

Add a comment about quality of support you received (optional):

Pinned replies
Avatar
0
Vladimir Mullagaliyev co-founder
  • Answer
  • Answered

Joseph,

Seems like we've fixed this issue, please try again.

Replies 3
Avatar
0
Vladimir Mullagaliyev co-founder
  • Searching answer

Hello Joseph,

Do you talk about this link?

Seems like this is our bug. In some cases (private requests) the link just close the window. We are going to find solution and fix it.

Avatar
0
Vladimir Mullagaliyev co-founder
  • Answer
  • Answered

Joseph,

Seems like we've fixed this issue, please try again.

Avatar
0
Joseph Sutton

Your mentioned fix seems to have resolved the issue - thank you!


Customer support portal powered by UserEcho