Browse All button is broken

  • updated
  • Not a bug

Good Afternoon UE Team,


Attempting to Browse All Help Articles in UserEcho, however the link is unresponsive and does not bring you to all articles. You are kept on the random selection of articles and cannot actually view all articles.

See Video Attachment: Broken Link

Broken Link.mp4

(http://support.c2cschools.com/lists/7-software-documentation/)



Thanks

Emory Polk

C2CSchools.com



Pinned replies
Vladimir Mullagaliyev
  • Answer
  • Not a bug

Hello Emory,

This page is already "List" that could show "All" topics. Here is was incorrect configuration of your topiclist view.

We've change that link on "Pagination" and now you will see pages instead of link.

You are able to make this changes your self here https://c2cs.userecho.com/settings/knowledgebase/7/customisation/

Open "Topiclist" tab.

Vladimir Mullagaliyev
  • Answer
  • Not a bug

Hello Emory,

This page is already "List" that could show "All" topics. Here is was incorrect configuration of your topiclist view.

We've change that link on "Pagination" and now you will see pages instead of link.

You are able to make this changes your self here https://c2cs.userecho.com/settings/knowledgebase/7/customisation/

Open "Topiclist" tab.