Is there any way to see "Your Name" and "Your email (optional)" fields screen instead of "My name is..." in the chat widget?

Andrés Pérez-Albela H.

11 years ago
updated 11 years ago
Answered

Is there any way to see "Your Name" and "Your email (optional)" fields screen directly:

Instead of "My name is..." in the chat widget?

It is annoying to ask the most of our users to click on "My name is..." to set their name, since it doesn't look naturally clickable. It would be better just to directly ask for Name and Email.

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Satisfaction mark by Andrés Pérez-Albela H. 11 years ago

I've checked this and everything seems to be working just great.We really appreciate your excellent work and the speed of your response.Best regards,Scrapinghub Support Team

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Pinned replies

Vladimir Mullagaliyev co-founder

11 years ago
Answer
Answered

Quote from Andrés Pérez-Albela H.

Hi Sergey,

Do you have any updates on this?

Hi,
We've enabled this for your project.
If your user is not authenticated and this is not active invite we show User Form first.

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-1

Sergey Stukov co-founder

11 years ago
Under review

Thank's fro suggestion, we consider to display input fields and buttons directly or will add option in settings so you will be able to choose between two options.

11 years ago

Hey Sergey, you are welcome.

Please let me know when this is done.

Thanks.

Breno Colom

+1, this is most needed. Current UI isn't intuitive at all.