No X on widget

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I have added the widget to a test page on my website but the X to close does not appear so we can't get out of it. I use a CMS and have little control over html, could this be the problem. The tab appears ok. Thanks.
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Vladimir Mullagaliyev co-founder
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Hi
Can you give us link to your test page
we check and help you to fix issue
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Janet Corcoran
The page requires a password and I am not permitted to give it to you. Don't worry, thank you for your help.
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Sergey Stukov co-founder
Quote from Janet Corcoran
The page requires a password and I am not permitted to give it to you. Don't worry, thank you for your help.
We really wants to help you :)
if this issue with all types of browsers
which type of browser do you have
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Vladimir Mullagaliyev co-founder
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Hi
Can you give us link to your test page
we check and help you to fix issue