Be able to filter Agent Interface by posts "Assigned" to No One

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We work by assigning all of our posts to the agent that should "own" it. It would be really helpful to be able to filter by "Assigned to" none/null so we can go through all the unassigned posts and give them an owner.


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Sergey Stukov
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New filter "Unassigned" has been added.

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Sergey Stukov
  • Answer
  • Completed

New filter "Unassigned" has been added.