Almost impossible to reply to a comment on iOS/mobile devices

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Try to reply to a comment on an iPhone: If you tap on a comment once, the "Translate"/"Stick to top"/Reply/Edit/Delete buttons appear for a very short time but then disappear. It's almost impossible to hit the reply button.


Also, the reply, edit and delete buttons appear behind the social media buttons (Twitter/Facebook etc.).


The user experience on iPhone needs to be improved.


Here's a screenshot:



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Sergey Stukov
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We have released new mobile version, more details here http://blog.userecho.com/topic/177091-userecho-for-the-mobile-web/


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Sergey Stukov
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Mike Wentworth

All you have to do is click the little space provided. I have an Android, so it works perfectly, but on my mother's iPhone I click that small corner and it works fine. It just takes a bit more focus to click that corner accurately. But yes, overall UI isn't strictly for mobile, and I wish it was completely coded with a whole different UI just for mobile devices, so users can more easily communicate. But otherwise even on mobile this is 9/10

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Alexander Blach
Quote from Mike Wentworth

All you have to do is click the little space provided. I have an Android, so it works perfectly, but on my mother's iPhone I click that small corner and it works fine. It just takes a bit more focus to click that corner accurately. But yes, overall UI isn't strictly for mobile, and I wish it was completely coded with a whole different UI just for mobile devices, so users can more easily communicate. But otherwise even on mobile this is 9/10

Currently, you almost can't click on a topic title because it is hidden by the button bar. So when a user searches for something and then wants to click on the topic title, he instead taps on one of the buttons which appear then.


I plan to post a video so you can see what I mean.

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Alexander Blach
Quote from Alexander Blach

Currently, you almost can't click on a topic title because it is hidden by the button bar. So when a user searches for something and then wants to click on the topic title, he instead taps on one of the buttons which appear then.


I plan to post a video so you can see what I mean.

I'm using UserEcho as a feedback system for an iPhone app, so it's pretty important that the basic stuff works on an iPhone - which currently doesn't :(

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Mike Wentworth
Quote from Alexander Blach

Currently, you almost can't click on a topic title because it is hidden by the button bar. So when a user searches for something and then wants to click on the topic title, he instead taps on one of the buttons which appear then.


I plan to post a video so you can see what I mean.

Can I ask something? I remember back when I liked or used Apple devices, I used Atomic Browser on iPhone, and it helped UserEcho's mobile version. Atomic Browser, Dolphin or Apollo. But Atomic and Dolphin were the best with userecho


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Sergey Stukov
  • Started

We working hard on completely new mobile version with great support of the touch interface, will be released soon.


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Mike Wentworth

@ Status. Nice, thanks! I still like my Android version, so it's fine for me! :D But thanks for the hard work Sergey and the devs, this is  a dream host, I will never switch

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Sergey Stukov
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  • Completed

We have released new mobile version, more details here http://blog.userecho.com/topic/177091-userecho-for-the-mobile-web/