Slack integration - route to channel based on UserEcho post category

  • updated
  • Under review

I'm trying to route events to Slack channels based on the category of the post or comment in User_echo, such that an uncategorized post can route to #userecho_uncategorized, and when it gets categorized as "Design" the integration will send it to #userecho_design.

Has anyone done something similar?

thomas richardson
Quote from Sergey Stukov

Current UserEcho integration can make posts to one Slack Webhook URL which mapped to channel on the Slack side.

For your case we see following solution.

You can setup UserEcho webhook listener on your side, UserEcho will post all updates to it. Like new comment, new post etc.


After notification your listener can repost comment or any other info to required Slack channel  depending on category or any other property of posted event.

Thanks Sergey, makes sense, we'll do that.


I'd love to see UserEcho be able to post topic status changes and topic status to the webhook listener too if that's something that can be considered for the future. Cheers!

Sergey Stukov
  • Under review

Current UserEcho integration can make posts to one Slack Webhook URL which mapped to channel on the Slack side.

For your case we see following solution.

You can setup UserEcho webhook listener on your side, UserEcho will post all updates to it. Like new comment, new post etc.


After notification your listener can repost comment or any other info to required Slack channel  depending on category or any other property of posted event.

thomas richardson

Looking forward to learning if anyone out there has done something similar.

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