In the new UserEcho release, comments that are on-moderation on a post appear to bump the post up in the ranking in the Recent filter view. Comments that are awaiting moderation should not impact the Recent ranking of the post.
It bumps up for support agents only because they actually see the comment. If you will check the list with some regular user account the topic will be on the same place. We just tested the case on our DEV environment.
Hello Thomas,
It bumps up for support agents only because they actually see the comment. If you will check the list with some regular user account the topic will be on the same place. We just tested the case on our DEV environment.
If you still have the problem please let us know.