Add user signature
Add user signature with ability to add links and some tags like <b>, <i>.
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Sergey Stukov co-founder
What is the purpose of a signature? There is a sense that the discussion topic will be clogged because the signature does not contain unique information regarding the topic. Information about themselves can be filled in the field BIO in the user profile.
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Sergey Stukov co-founder
The purpose of the signature is to provide details about one self and the company... It seems like you modeled everything as a forum, which is quite annoying. When we receive email notifikations about tickets we are not taken to the support tool but just to a thread. Forum concept is also annoying because a ticket system should work like email where you answer ON TOP of the current request (otherwise you cant see what you are answering)... And signature is extremely important... as a commercial tool
Hello, to set signature you can customise your notification email template here
https://[your project alias].userecho.com/settings/email/templates/base/
It's possible to set text, also context with user agent name and other params is available.
After setup, all notifications will have required signature.
The purpose of the signature is to provide details about one self and the company... It seems like you modeled everything as a forum, which is quite annoying. When we receive email notifikations about tickets we are not taken to the support tool but just to a thread. Forum concept is also annoying because a ticket system should work like email where you answer ON TOP of the current request (otherwise you cant see what you are answering)... And signature is extremely important... as a commercial tool
Sergey Stukov co-founder
What is the purpose of a signature? There is a sense that the discussion topic will be clogged because the signature does not contain unique information regarding the topic. Information about themselves can be filled in the field BIO in the user profile.
Sergey Stukov co-founder
What is the purpose of a signature? There is a sense that the discussion topic will be clogged because the signature does not contain unique information regarding the topic. Information about themselves can be filled in the field BIO in the user profile.