Similar feedback engine customisation

Avatar
Tom Spelling
  • updated
  • Under review
It would be very useful if the 'similar feedback' engine could be customised - for example, my company will be using two terms 'Authors' and 'Fee earners' to mean the same thing. If I could tell the system that these are the same topic, that would be awesome.
Pinned replies
Avatar
-1
Sergey Stukov co-founder
  • Answer
  • Under review
You mean the personal dictionary of synonyms?

For example user starts to write feedback with the word "Author"

And in the search results we show review titled "Add new feature for Fee earners"

?
Replies 2
Avatar
1
Tom Spelling
Yes, that's it exactly. Synonyms will vary depending on the focus of the forum, but if I could customise that it would improve the 'similar feedback' engine quite a lot. That said - it's already a nice feature!
Avatar
-1
Sergey Stukov co-founder
  • Answer
  • Under review
You mean the personal dictionary of synonyms?

For example user starts to write feedback with the word "Author"

And in the search results we show review titled "Add new feature for Fee earners"

?

Customer support portal powered by UserEcho