Set status on a feedback item
I apologize if I'm being dense, but how do I set a status on a feedback or reply - so that stuff gets marked as "answered", "under consideration" etc.?
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UserEcho Support
Use reply action.
Reply
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That starts a new comment editor, but where do I set the status??
Look at the bottom of popup, you can left textarea blank.
It's used for official answer.
Ahh, I see - thanks. Because there was a comment editor open by default in new topics, I was using that instead of reply.