I actually didn't like UserVoice (we thought about using them, but the fact that they limit conversations (votes) to 10, was a no go for us) I guess UserVoice is meant strictly for features and bug fix requests...
We was looking for a more... community/conversation type solution (We want to engage with our users, and have them engage with us as much as possible) So we thought having a limit to this would not be a good idea.
However if your aim is to use UserEcho as strictly a Feature/BugFix request, I can see the benefit in that... having quality feedback vs quantity... however I notice that even I was reluctant to post because it "Costed" something...
Also users don't get their currency back till you "Close" the case, and I assume that no other users can comment after a case is closed? Further limiting the conversation...
I actually didn't like UserVoice (we thought about using them, but the fact that they limit conversations (votes) to 10, was a no go for us) I guess UserVoice is meant strictly for features and bug fix requests...
We was looking for a more... community/conversation type solution (We want to engage with our users, and have them engage with us as much as possible) So we thought having a limit to this would not be a good idea.
However if your aim is to use UserEcho as strictly a Feature/BugFix request, I can see the benefit in that... having quality feedback vs quantity... however I notice that even I was reluctant to post because it "Costed" something...
Also users don't get their currency back till you "Close" the case, and I assume that no other users can comment after a case is closed? Further limiting the conversation...
It's will be optional and admins be able to set limit in the settings, will be disabled by default
No, just 1 vote for each feedback, and ability to vote on all.
This is critical for you? To have this feature ?
Well I don't know if I need it yet. I haven't launched our feedback forum yet... But it seems like a good idea to have a limit. Like the other guy said, limiting votes makes users think about priorities.
Is this a feature you plan on adding, at least as an optional setting?
Well I don't know if I need it yet. I haven't launched our feedback forum yet... But it seems like a good idea to have a limit. Like the other guy said, limiting votes makes users think about priorities.
Is this a feature you plan on adding, at least as an optional setting?
Optional yes, but at this moment we working on most exciting and requested features such as
Easy way to create polls.
Private messages to users.
Vote for this feature to increase it priority.
Also feel free to ask questions regarding setup or customization of your community.
If you really need it, we can add such feature in our "Power" plan