Changing topic status issue

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  • updated
  • Fixed

We have found that when we try to change the topic status appears the user sign after the main topic, even when we actually did not comment anything as reply


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Sergey Stukov co-founder
  • Answer
  • Fixed
Please report browser which you use.
We pressed CTRL+A + delete on reply field and blank comments disappeared.
Seems that it contains hidden space or html tag.
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Sergey Stukov co-founder
  • PINNED
Quote from Juan de Oliveira
Issue still persists, even pressing CTRL + A + DEL on reply field. Please check the issue, it doesn't have sense to leave only the sign if you don't make any comment.
We add some updates that fixes editor caching issues, issue must be fixed now. Please check and report.
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Juan de Oliveira
Mostly we are using Mozilla Firefox.
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Juan de Oliveira
Issue still persists, even pressing CTRL + A + DEL on reply field. Please check the issue, it doesn't have sense to leave only the sign if you don't make any comment.
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Sergey Stukov co-founder
  • PINNED
Quote from Juan de Oliveira
Issue still persists, even pressing CTRL + A + DEL on reply field. Please check the issue, it doesn't have sense to leave only the sign if you don't make any comment.
We add some updates that fixes editor caching issues, issue must be fixed now. Please check and report.
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Juan de Oliveira
Hi:

I'm sorry to say that issue still persists...
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Sergey Stukov co-founder
Quote from Juan de Oliveira
Hi:

I'm sorry to say that issue still persists...
Please try CTRL+R or even clear browser cache if possible, we test with Firefox, Chrome, Ie, Safari and can't reproduce issue. 
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Juan de Oliveira
We've tried again and we still have the same issue. Even deleting cache.
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Sergey Stukov co-founder
Quote from Juan de Oliveira
We've tried again and we still have the same issue. Even deleting cache.
Ok it's possible to update topic status from many places, from topic directly from topic list, from main dashboard. Report from which place you update status?
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Juan de Oliveira
We are updating straight from the topic.
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Juan de Oliveira
Hello:

We are still having the issue. We've tried now with IE 9, and we have the same result. We are doing the status change from reply tab I don't know if its possible to create a new tab only to change status.
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Sergey Stukov co-founder
Quote from Juan de Oliveira
Hello:

We are still having the issue. We've tried now with IE 9, and we have the same result. We are doing the status change from reply tab I don't know if its possible to create a new tab only to change status.
Will check with IE9,
provide link to feedback which has status updated and empty gray block