Can we disable user registration / posting?

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  • updated
  • Answered
Is it possible that our customers do not get the option to login or post to forum? Only we agents post.
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Sergey Stukov co-founder
  • Answer
  • Answered
Yes,
Open your forum privacy settings:
https://wdfapp.userecho.com/settings/feedback/41019/privacy/

Set privacy mode to Private and the check Allow all users to view content,
then only user agents will able to post topics, user will able to see it.



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Sergey Stukov co-founder
Quote from WhatDaFun WDF
Well, awesome support mate. I hid it and I think you have removed SignUp buttons as well. That almost does it. Only very minor glitch is about the 'Add a new one' button, which I have renamed to 'Search' - which is fine workaround for me. If you easily remove it too, then please do it as well.


Thanks
Button removed for unauthorised users.
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WhatDaFun WDF
Well, awesome support mate. I hid it and I think you have removed SignUp buttons as well. That almost does it. Only very minor glitch is about the 'Add a new one' button, which I have renamed to 'Search' - which is fine workaround for me. If you easily remove it too, then please do it as well.


Thanks
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Sergey Stukov co-founder
Sign in link, hidden for your community.
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Sergey Stukov co-founder
Quote from WhatDaFun WDF
Really appreciate the quick reply, it almosts does what was needed but still https://wdfapp.userecho.com/ shows a Sign In Link on top right. And also 'Add a new one' button, & 'Or leave us a private message', Can we disable them as well?
Also you can hide link in settings,
https://wdfapp.userecho.com/settings/feedback/41019/customisation/
Move mouse over this link, then click on the cog button and uncheck "Show link for private message"
Avatar
Sergey Stukov co-founder
Quote from WhatDaFun WDF
Really appreciate the quick reply, it almosts does what was needed but still https://wdfapp.userecho.com/ shows a Sign In Link on top right. And also 'Add a new one' button, & 'Or leave us a private message', Can we disable them as well?
Do you plan to use our Helpdesk & Email ticketing feature?
If not just torn off it here and "Or leave us a private message" link will disappear.
https://wdfapp.userecho.com/settings/helpdesk/

If you will use Helpdesk, we can just hide this link for you.
Confirm.
Avatar
WhatDaFun WDF
Really appreciate the quick reply, it almosts does what was needed but still https://wdfapp.userecho.com/ shows a Sign In Link on top right. And also 'Add a new one' button, & 'Or leave us a private message', Can we disable them as well?
Avatar
Sergey Stukov co-founder
  • Answer
  • Answered
Yes,
Open your forum privacy settings:
https://wdfapp.userecho.com/settings/feedback/41019/privacy/

Set privacy mode to Private and the check Allow all users to view content,
then only user agents will able to post topics, user will able to see it.