Analytics / Statistics

Avatar
Alexander Blach
  • updated
  • Completed
Provide a way to see how many users accessed the site and what they looked at.

Maybe integrate with Google Analytics or a similar service.
Pinned replies
Avatar
0
Sergey Stukov co-founder
  • Answer
  • Completed
1st we plan to add community page for each project
at this page admins and other people can see
summary about project like
total amount of users their suggestions and votes

we already use Google Analytics as internal stat service
and soon investigate how we can add per project analytics and consider abou adding this feature
Avatar
2
Sergey Stukov co-founder
  • PINNED
We add simple analytics now.

1) Number of pageviews and visits of your support forum for last 30 days

tomorrow we plan to add number feedback and comments for last 30 days

You can look charts at Setup->Statistics section
Replies 23
Avatar
0
Stephan Vierkant
Maybe Userecho can support it like this?

http://help.sharethis.com/analytics/google-analytics
Avatar
1
Sergey Stukov co-founder
Quote from Stephan Vierkant
Maybe Userecho can support it like this?

http://help.sharethis.com/analytics/google-analytics
we now on final stage of adding new feature that allows voting from widget and leave feedback within widget then we consider about analytics feature
Avatar
1
Stephan Vierkant
I use Fancybox (fancybox.net) with Google Analytics:

'onStart' : function() { _gaq.push(['_trackEvent', '---', '---'); }


That's maybe a easy solution for both Userecho's users and developers ?
Avatar
0
Richard Jong
It would be great if there was a timeline which shows how many comments/feedback is given on a certain date. This gives us an indication of relation between product updates and community activity. An intermediate solution could be to just make an export possible of total comments and feedback per day.
Avatar
1
Sergey Stukov co-founder
Quote from Richard Jong
It would be great if there was a timeline which shows how many comments/feedback is given on a certain date. This gives us an indication of relation between product updates and community activity. An intermediate solution could be to just make an export possible of total comments and feedback per day.
1) SImple bar-chart with amount of new feedback & new comments for last 30 days for each day
will it enough for start ?
Avatar
1
Stephan Vierkant
Quote from Sergey Stukov
1) SImple bar-chart with amount of new feedback & new comments for last 30 days for each day
will it enough for start ?
Is a javascript-callback possible? In that case we can make our own solutions for statistics (or use a third party option like Google Analytics).
Avatar
1
Richard Jong
Quote from Sergey Stukov
1) SImple bar-chart with amount of new feedback & new comments for last 30 days for each day
will it enough for start ?
Would be a great start, even better when it's also available as a simple table so I can create my own Excel reports.
Avatar
2
Sergey Stukov co-founder
Quote from Richard Jong
Would be a great start, even better when it's also available as a simple table so I can create my own Excel reports.
ok, we start from simple graph and then consider to add API call for simple xhtml table with needed values
Avatar
2
Sergey Stukov co-founder
Quote from Stephan Vierkant
Is a javascript-callback possible? In that case we can make our own solutions for statistics (or use a third party option like Google Analytics).
As variant, we provide option where user will be able to place his GA account id, and then it's can view Statistics in own GA account
Avatar
2
Sergey Stukov co-founder
  • PINNED
We add simple analytics now.

1) Number of pageviews and visits of your support forum for last 30 days

tomorrow we plan to add number feedback and comments for last 30 days

You can look charts at Setup->Statistics section

Customer support portal powered by UserEcho