Feedback Widget doesn't work with private forums

christopher waite

11 years ago
updated 11 years ago
Fixed

All of my forums are private. If I create a feedback widget for them, when a user clicks the feedback button they are presented with a spinning loading circle.

This does not occur if they login to the userecho site first or if I set the forum as public.

They should be presented with a login dialogue.

Please advise.

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Satisfaction mark by christopher waite 11 years ago

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Pinned replies

Vladimir Mullagaliyev co-founder

11 years ago
Answer
Fixed

Hello Christopher,
We have fixed it, but would be better if you will use SSO. https://infotex.userecho.com/settings/features/sso...

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11 years ago

Great, that works now, thank you.

I'd love to use SSO but its not available until the $60/month tier which is a little expensive for this particular use case