My replies to emails are not going. Going breserk!

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WhatDaFun WDF
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Hello

Although I am receving the emails forwarded from my gmail address, but the replies are not going to the users. I have tried both with my own reply address & userecho's default. Unable to understand.

What could be the reason & a fix?

Thanks
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Sergey Stukov co-founder
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We see that you set wdfapp@gmail.com as a reply address, this can cause that email recognised as SPAM.
We recommend to create something like support@whatdafun.com and use it as support email address.
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Sergey Stukov co-founder
We will create test request to your helpdesk, within a few minutes.
Reply to it, so we will able to see what happens.
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WhatDaFun WDF
Please reply
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WhatDaFun WDF
Hi Sergey,

It is not even in the spam. As I mentioned above as well, I had tried with default userecho suport address as well. No emails are going.
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Sergey Stukov co-founder
  • Answer
  • Answered
We see that you set wdfapp@gmail.com as a reply address, this can cause that email recognised as SPAM.
We recommend to create something like support@whatdafun.com and use it as support email address.

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