Helpdesk Forum Access

Avatar
  • updated
  • Answered

Why is the HelpDesk forum only available to project administrators?  Suppose I want to assign a private helpdesk ticket to a staff member.  There is no way of doing this without making that staff member a project administrator.  Wouldn't it make more sense to create a new security role that specified whether a staff member has access to the helpdesk forum?

Pinned replies
Avatar
Sergey Stukov co-founder
  • Answer
  • Answered

You can grant access to the helpdesk forum here.

http://interactbuilder.userecho.com/settings/forum/19598/privacy/?lang=en


Just add users emails or mask @interactstudios.com

Avatar
Sergey Stukov co-founder
  • Answer
  • Answered

You can grant access to the helpdesk forum here.

http://interactbuilder.userecho.com/settings/forum/19598/privacy/?lang=en


Just add users emails or mask @interactstudios.com