New plans. Issue.

Avatar
  • updated
  • Fixed
Hi, I paid for a year of the "simple" plan. You have just released new plans and I seem to have been migrated to the "base" plan.

It now appears I have lost the ability to merge feedback. It was a feature of the 'simple' plan. But is not a feature of the 'base' plan. This seems very unfair seeing as I paid for a year of a plan which has this feature.

I have also noticed other differences between what was advertised/promised in the 'simple' plan and what is in the 'base' plan (such as # of forums etc). However, so far it appears I still have unlimited forums as per the 'simple' plan. Which is good.

But the ability to merge feedback has definitely disappeared for me.
Pinned replies
Avatar
Sergey Stukov co-founder
  • Answer
  • Fixed
We apologize for the inconvenience, all plans will retain the functionality that was available at the time of purchase. We added merge feedback feature to your account.
Avatar
Sergey Stukov co-founder
  • Answer
  • Fixed
We apologize for the inconvenience, all plans will retain the functionality that was available at the time of purchase. We added merge feedback feature to your account.