Custom field in User profile

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Ryann
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Hello,

Is there any possibility to add a custom field (associated to our project) in the User profile?


For instance a client number, or a licence number, that would make things easier for the staff to manage this customer request(s).

It would be welcome to have both possibilities:

- field writable by the user and the project staff

- field writable only by the project staff


How would you rate the customer service you received?

Satisfaction mark by Ryann 10 years ago

Thank you very to have taken this function into account!

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Sergey Stukov co-founder
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  • Answered
We wrote knowledge base topic about custom fields in user profile.
http://feedback.userecho.com/topic/465752-configur...

Now fields can be Public/Private and Required/Not required
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Vladimir Mullagaliyev co-founder
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Sergey Stukov co-founder
  • Answer
  • Answered
We wrote knowledge base topic about custom fields in user profile.
http://feedback.userecho.com/topic/465752-configur...

Now fields can be Public/Private and Required/Not required
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0
Ryann
Quote from Sergey Stukov
We wrote knowledge base topic about custom fields in user profile.
http://feedback.userecho.com/topic/465752-configur...

Now fields can be Public/Private and Required/Not required
This new feature looks great on the documentation... Thanks!
But arggggggg, can't test it since it's not available in my plan ;-)
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Vladimir Mullagaliyev co-founder
Quote from Ryann
This new feature looks great on the documentation... Thanks!
But arggggggg, can't test it since it's not available in my plan ;-)
Hi Ryann,
We've added this feature to your account.
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0
Ryann
Quote from Vladimir Mullagaliyev
Hi Ryann,
We've added this feature to your account.
Many thanks, I'll test as soon as possible!
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Ryann
The implementation looks greatly inspired, but I encounter some problems:

  1. In the dialog box to create a new feedback, any tooltips for the custom fields is displayed "under" the field, and then partially hidden, whereas it should be "over" the field like all other tooltips work perfectly.
  2. When entering a new topic in a community where I already posted: I've be asked to enter that (new) profile fields. Then these fields (if public) have correctly been displayed under my post. But I've been asked to enter them again at the next post, as if they were not stored in my profile forever. And indeed (unlike the snapshot in your knowledge base) the custom fields I entered when posting my topic are not listed when viewing my own profile page...
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0
Vladimir Mullagaliyev co-founder
Quote from Ryann
The implementation looks greatly inspired, but I encounter some problems:

  1. In the dialog box to create a new feedback, any tooltips for the custom fields is displayed "under" the field, and then partially hidden, whereas it should be "over" the field like all other tooltips work perfectly.
  2. When entering a new topic in a community where I already posted: I've be asked to enter that (new) profile fields. Then these fields (if public) have correctly been displayed under my post. But I've been asked to enter them again at the next post, as if they were not stored in my profile forever. And indeed (unlike the snapshot in your knowledge base) the custom fields I entered when posting my topic are not listed when viewing my own profile page...
HI Riann,
2. You've added custom fields to the topic! It means that data will be different for each topic.
If you need some data related to the user you should add custom fields to the User! Check you custom field settings https://laboxideale.userecho.com/settings/custom_fields/topic/ and select "Object type" User.
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0
Vladimir Mullagaliyev co-founder
Quote from Ryann
The implementation looks greatly inspired, but I encounter some problems:

  1. In the dialog box to create a new feedback, any tooltips for the custom fields is displayed "under" the field, and then partially hidden, whereas it should be "over" the field like all other tooltips work perfectly.
  2. When entering a new topic in a community where I already posted: I've be asked to enter that (new) profile fields. Then these fields (if public) have correctly been displayed under my post. But I've been asked to enter them again at the next post, as if they were not stored in my profile forever. And indeed (unlike the snapshot in your knowledge base) the custom fields I entered when posting my topic are not listed when viewing my own profile page...
1. Tooltips are fixed!
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1
Vladimir Mullagaliyev co-founder
Hi Ryann,
Check out our change log http://feedback.userecho.com/topic/436206-userecho...
Hope last feature will be helpful for your project.
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0
Ryann
Quote from Vladimir Mullagaliyev
HI Riann,
2. You've added custom fields to the topic! It means that data will be different for each topic.
If you need some data related to the user you should add custom fields to the User! Check you custom field settings https://laboxideale.userecho.com/settings/custom_fields/topic/ and select "Object type" User.
Oh, I get it! My mistake.
Did not even imagine that custom fields could be "per-topic". That's clear now.

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