Indicate email when posting as anonymous

  • updated
  • Completed

Hello


Is it possible to make a function, where users who are not logged in, have to indicate an email to post or comment? So when they click post, they will be asked for an email and when the post is updated the user receive an email as an notification.


/Karl-Emil

Spiir


Vladimir Mullagaliyev
  • Planned

Hello,

We have similar requests from our users.


Our current form looks like


When you click on "Sign up" link bellow email you will see something like


So, seems like you need the second form with an option to "sign in" for existing users, because our current registration requires email and name only.

We are going to improve this form. Will let you know in this topic.

Karl-Emil Bilstrup

I'm not sure we are talking about the same thing. I want it to be for users possible to post topics and comment by the user indicates a mail. When the topic is updated the user receive a mail with an notification. The user never has to register.


Vladimir Mullagaliyev
Quote from Karl-Emil Bilstrup

I'm not sure we are talking about the same thing. I want it to be for users possible to post topics and comment by the user indicates a mail. When the topic is updated the user receive a mail with an notification. The user never has to register.


Because of too easy registration (email and name) we do not see a reason to do not register a user. We even can do the "name" an optional parameter.

Actually if he left his email we are going to register him anyway, because he has to have an optuon to unsubscribe in the future or change his preferences. He must have an account for it.

Karl-Emil Bilstrup

We have a lot of users who will come to our community with just one question. If they have to register, they may think it's too much work and never ask the question. There could be a link in the mail, they can click, if they want to unsubscribe?


It is really easy to sign up, but the user still have to click the 'sign up' link and they don't now how easy it is.


In fx UserVoice it just ask for you mail if you are not looged in and trying to post something. You type in your mail and click post. It feels a lot more simple and like less work.

Vladimir Mullagaliyev
Quote from Karl-Emil Bilstrup

We have a lot of users who will come to our community with just one question. If they have to register, they may think it's too much work and never ask the question. There could be a link in the mail, they can click, if they want to unsubscribe?


It is really easy to sign up, but the user still have to click the 'sign up' link and they don't now how easy it is.


In fx UserVoice it just ask for you mail if you are not looged in and trying to post something. You type in your mail and click post. It feels a lot more simple and like less work.

Correct, we are going to do the same. It will be like hidden registration with email only and name is optional. The first screen will show email request (second screen).

We do registration anyway. If user wants to leave a Helpdesk request he has to have an access to his request later. We will improve registration process. So, user will think that he just leave his email.

Vladimir Mullagaliyev

Hello,

please take a look on a topic form in our community (sign out first). We do some experiments with an authentication of a user in this form.

Now it looks like:

Karl-Emil Bilstrup

Sorry haven't answered. I must have missed it somehow.


It looks really greate!


Is it possible to activate it in our community?


Also in the helpdesk.

Vladimir Mullagaliyev
Quote from Karl-Emil Bilstrup

Sorry haven't answered. I must have missed it somehow.


It looks really greate!


Is it possible to activate it in our community?


Also in the helpdesk.

Hello,

We are planning to release this feature in a week. We need to finish some settings for this feature.

We will let you know in this topic.

Karl-Emil Bilstrup

Awesome!

Vladimir Mullagaliyev
Quote from Karl-Emil Bilstrup

Awesome!

We've decided to add you to our test for this feature. Now you have this form enabled in your community.

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